Notice of Privacy Practices

INTEGRATED MEDICAL GROUP, PC Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMAITON ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Your Protected Health Information

Integrated Medical Group, PC is required by the federal privacy rule to maintain the privacy of your health information that is protected by the rule and to provide you with notice of our legal duties and privacy practices with respect to your protected healthcare information. We are required to abide by the terms of the notice currently in effect.

Generally speaking, your protected health information is any information that relates to your past, present or future physical or mental health or condition, the provision of healthcare to you or payment for healthcare provided to you that individually identifies you or reasonably can be used to identify you.

Your medical and billing records at our practice are examples of information that usually will be regarded as your protected health information.

Uses and Disclosures of Your Protected Health Information

A. Treatment, Payment and Healthcare Operations
This section describes how we may use and disclose your protected health information for treatment, payment and healthcare operations purposes. The descriptions include examples. Not every possible use or disclosure for treatment, payment and healthcare operations purposes will be listed.

  1. Treatment
    We may use and disclose your protected health information to help us with your treatment. We may also release your protected health information to help other healthcare providers treat you. Treatment includes the provision, coordination or management of healthcare services to you by one or more healthcare providers. Some examples of treatment uses and disclosures include:
    1. During an office visit, practice physicians and other staff involved in your care may review your medical record and share and discuss your medical information with each other
    2. We may share and discuss your medical information with an outside physician to whom we have referred you for care.
    3. We may share and discuss your medical information with an outside physician with whom we are consulting regarding you.
    4. We may share and discuss your medical information with an outside laboratory, radiology center or other healthcare facility where we have referred you for testing.
    5. We may share and discuss your medical information with an outside home health agency, durable medical equipment agency or other healthcare provider to whom we have referred you for healthcare services and products.
    6. We may share and discuss your medical information with a hospital or other healthcare facility where we are admitting or treating you.
    7. We may use a patient sign-in sheet in the waiting area that is accessible to all patients.
    8. We may engage patients in the waiting room when it is time for them to go to an examining room.
    9. We may contact you to provide appointment reminders.
  2. Payment
    We may use and disclose your protected health information for our payment purposes, as well as the payment purposes of other healthcare providers and health plans. Payment uses and disclosures include activities conducted to obtain payment for the care provided to you or so that you can obtain reimbursement for that care. Some examples of payment uses and disclosures include:
    1. Sharing information with your health insurer to determine whether you are eligible for coverage or whether proposed treatment is a covered service.
    2. Submission of a claim to your health insurer.
    3. Providing supplemental information to you health insurer so that your health insurer can obtain reimbursement from another health plan under a coordination of benefits clause in your subscriber agreement
    4. Sharing your demographic information (for example, your address) with other healthcare providers who seek this information to obtain payment for healthcare services to you.
    5. Mailing bills in envelopes with our practice name and return address.
    6. Provision of a bill to a family member or other person designated as responsible for payment of services rendered to you.
    7. Providing medical records and other documentation to your health insurer to support the medical necessity of a health service.
    8. Allowing your health insurer access to your medical record for a medical necessity or quality audit review.
    9. Providing consumer reporting agencies with credit information (your name and address, date of birth, Social Security number, payment history, account number and our name and address)
    10. Providing information to a collection agency or our attorney for purposes of securing payment information of a delinquent account.
    11. Disclosing information in a legal action for purposes of securing payment of a delinquent account.
  3. Healthcare Operations
    We may use and disclose your protected health information for our healthcare operations purposes as well as certain healthcare operation purposes of other healthcare providers and health plans. Some examples of healthcare operation purposes include:
    1. Quality assessment and improvement activities
    2. Population based activities relating to improving health or performance of healthcare professionals
    3. Conducting training programs for medical and other students.
    4. Accreditation, certification, licensing and credentialing activities.
    5. Healthcare fraud and abuse detection and compliance programs.
    6. Conducting other medical review, legal services and auditing functions.
    7. Business planning and development activities, such as conducting cost management and planning related analyses.
    8. Sharing information regarding patients with entities that are interested in purchasing our practice and turning over patient records to entities that have purchased our practice.
    9. Other business management and general administrative activities, such as compliance with federal privacy rule and resolution of grievances.

    B. Uses and Disclosures for Other Purposes
    We may use and disclose your protected health information for other purposes. This section generally describes those purposes by category. Each category includes one or more examples. Not every use or disclosure in a category will be listed. Some examples fall into more than one category – not just the category under which they are listed.

    1. Individuals Involved in Care or Payment of Care
      We may disclose your protected health information to someone involved in your care or payment for your care, such as a spouse, a family member or a close friend. For example, if you have surgery, we may discuss your physical limitations with a family member assisting in you post-operative care.
    2. Notification Purposes
      We may use and disclose your protected health information to notify or to assist in the notification of, a family member, a personal representative or another person responsible for your care regarding your location, general condition or death. For example, if you are hospitalized, we may notify a family member of the name and address of the hospital and general condition. In addition, we may disclose your protected health information to a disaster relief entity, such as the American Red Cross, so that it can notify a family member, a personal representative or another person involved in your care regarding your location, general condition or death.
    3. Required by Law
      We may use and disclose protected health information when required by a federal, state or local law. For example, we may disclose protected health information to comply with mandatory reporting requirements involving births and deaths, child abuse, disease prevention and control, vaccine-related injuries, medical device-related deaths and serious injuries, gunshot and other injuries by a deadly weapon or criminal act, driving impairments and blood alcohol testing.
    4. Other Public Health Activities
      We may use and disclose protected health information for public health activities including:
      1. Public health reporting, for example, communicable disease reports.
      2. Child abuse and neglect reports.
      3. FDA-related reports and disclosures, for example, adverse event reports.
      4. Public health warnings to third parties at risk of a communicable disease or condition.
      5. OSHA requirements for workplace surveillance and injury reports.
    5. Victims of Abuse, Neglect or Domestic Violence
      We may use and disclose protected health information for purposes of reporting of abuse, neglect or domestic violence in addition to child abuse, for example, reports of elder abuse to the Department of Aging or abuse of a nursing home patient to the Department of Public Welfare.
    6. Health Oversight Activities
      We may use and disclose protected health information for purposes of health oversight activities authorized by law. These activities could include audits, inspections, investigations, licensure actions and legal proceedings. For example, we may comply with a Drug Enforcement Agency inspection of patient records.
    7. Judicial and Administrative Activities
      We may use and disclose protected health information disclosures in judicial and administrative proceedings in response to a court order or subpoena, discovery request or other lawful process. For example, we may comply with a court order to testify in a case at which your medical condition is at issue.
    8. Law Enforcement Purposes
      We may use and disclose protected health information for certain law enforcement purposes including to:
      1. Comply with a legal process, for example, a search warrant.
      2. Comply with a legal requirement, for example, mandatory reporting of a gun-shot wound.
      3. Respond to a request for information for identification/location purposes
      4. Respond to a request for information about a victim crime
      5. Report a death suspected to have resulted from criminal activity.
      6. Provide information regarding a crime on the premises
      7. Report a crime in an emergency
    9. Coroners and Medical Examiners
      We may use and disclose protected health information for purposes of providing information to a coroner or medical examiner for the purposes of identifying a deceased patient, determining a cause of death, or facilitating their performance of other duties of the law.
    10. Funeral Directors
      We may use and disclose protected health information for purposes of providing information to funeral directors as necessary to carry out their duties.
    11. Organ and Tissue Donation
      For purposes of facilitating organ, eye and tissue donation and transplantation, we may use and disclose protected health information to entities engaged in the procurement, banking or transplantation of cadaveric organs, eyes or tissue.
    12. Threat to Public Safety
      We may use and disclose protected health information for purposes involving a threat to public safety, including protection of a third party from harm and identification and apprehension of a criminal. For example, in certain circumstances, we are required by law to disclose information to protect someone from imminent serious harm.
    13. Specialized Government Functions
      We may use and disclose protected health information for purposes involving specialized government functions including:
      1. Military and veteran’s activities.
      2. National Security and intelligence.
      3. Protective services for the President and others.
      4. Medical suitability determinations for the Department of State.
      5. Correctional institutions and other law enforcement custodial situations.
    14. Worker’s Compensation and Similar Programs
      We may use and disclose protected health information as authorized by and to the extent necessary to comply with laws relating to worker’s compensation or similar programs established by law that provide benefits for work-related injuries or illness without regard to fault. For example, this would include submitting a claim for payment to your employer’s worker’s compensation carrier if we treat you for a work injury.
    15. Business Associates
      Certain functions of a practice are performed by a business associate such as a billing company, an accounting firm or a law firm. We may disclose protected health information to our business associates and allow them to create and receive protected health information on our behalf. For example, we may share with our billing company information regarding your care and payment for your care so that the company can file health insurance claims and bill you or another responsible party.
    16. Creation of De-Identification Information
      We may use protected health information about you in the process of de-identifying the information. For example, we may use your protected health information in the process of removing those aspects which could identify you so that the information can be disclosed to a researcher without your authorization.
    17. Incidental Disclosures
      We may disclose protected health information as a by-product of an otherwise permitted use or disclosure. For example, other patients may overhear your name being paged in the waiting room.

    C. Uses and Disclosure with Authorization
    For all other purposes that do not fall under a category listed under sections A and B, we will obtain your written authorization to use or disclose your protected health information. Your authorization can be revoked at any time except to the extent that we have relied on the authorization.

    Patient Privacy Rights

    1. Further restriction on Use or Disclosure
      You have the right to request that we further restrict use and disclosure of your protected health information to carry out treatment, payment or healthcare operations to someone who is involved in your care, the payment of your care or for notification purposes.

      We are not required to agree to a request for a further restriction with one exception. We must agree to a request not to disclose your protected health information to a health plan for payment or healthcare operations purposes if the information pertains solely to a health care item or service for which the healthcare provider involved has been paid out of pocket in full.

      To request a further restriction, you must submit a written request to our privacy officer. The request must tell us: (a) what information you want restricted; (b) how you want the information restricted; and (c) to whom you want the restriction to apply.
    2. Confidential Communication
      You have a right to request that we communicate your protected health information to you by a certain means or at a certain location. For example, you might request that we only contact you by mail or at work. We are not required to agree to requests for confidential communications that are unreasonable.

      To make a request for confidential communications, you must submit a written request to our privacy officer. The request must tell us how or where you want to be contacted. In addition, if another individual or entity is responsible for payment, the request must explain how payment will be handled.
    3. Accounting for Disclosures
      You have the right to obtain, upon request, an “accounting” of certain disclosures of your protected health information. This right is subject to limitations and in limited circumstances we may charge you for providing the accounting. To request an accounting, you must submit a written request to our privacy officer. The request should designate the applicable time period.
    4. Inspection and Copying
      You have a right to inspect and obtain a copy of your protected health information that we maintain in a designated records set. Generally, this includes your medical and billing records. This right is subject to limitations and we may impose charges for the labor and supplies involved in providing copies. If you records are maintained electronically, you have the right to specify that the records you requested be provided in electronic form. We have the right to refuse unreasonable requests for electronic copies.

      To exercise your right of access, you must submit a written request to our privacy officer. The request must: (a) describe the health information to which access is requested; (b) state how you want to access the information, such as inspection, pick-up of copy, mailing of copy; (c) specify any requested form or format, such as paper copy or an electronic means: and (d) include the mailing address, if applicable.
    5. Right to Amendment
      You have the right to request that we amend protected health information that we maintain about you in a designated records set if the information is incorrect or incomplete. This right is subject to limitations. To request an amendment, you must submit a written request to our privacy officer. The request must specify each change that you want and provide a reason to support each requested change.
    6. Paper Copy of Privacy Notice
      You have the right to receive, upon request, a paper copy of our “Notice of Privacy Practices”. To obtain a paper copy, contact our privacy officer.
    7. Notification of Breach
      You have the right to receive a timely written notification of certain breaches of your unsecured protected health information. Generally, paper records that have not been shredded are considered to be unsecured. Electronic records that are not electronically encrypted or irretrievably destroyer are also generally considered to be unsecured. A breach is generally defined as any disclosure of your unsecured protected health information not permitted by this notice. Examples of exception include unintentional access by employees and inadvertent disclosures within an office.

    Changes to this Notice
    We reserve the right to change this notice at any time. We further reserve the right to make any change effective for all protected health information that we maintain at the time of the change – including information that we created or received prior to the effective date of the change.

    We will post a copy of our current notice in the waiting room for the practice. At any time, patients may review the current notice by contacting our privacy officer. Patients also may access the current notice at our website at www.imgpc.com.

    Complaints
    If you believe that we have violated your privacy rights, you may submit a complaint to our privacy officer who may be contacted at:

    Integrated Medical Group, PC
    Attention: Privacy Officer
    48 Tunnel Road
    Pottsville, PA 17901

    570-622-5455 Telephone
    570-622-5493 Fax
    hr@imgpc.com email

    You may also submit a complaint to the Office of Civil Rights at:

    Office of Civil Rights
    US Department of Health and Human Services
    150 S. Independence Mall West, Suite 372
    Public Ledger Building
    Philadelphia, PA 19106-9111
    Main Line:(800) 368-1019
    Fax: (215) 861-4431
    TDD: (800) 537-7697

    Legal Effect of this Notice
    This notice is not intended to create contractual or other rights independent of those created in the federal privacy rule.